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CAREERS
Current Positions
Recovery Support Officer
Recovery Support Officer
As part of a short-term initiative, the Recovery Support Officers will play a crucial role in building the capacity and confidence of local support services in utilising the GIVIT platform effectively to utilise donations to meet the needs of disaster impacted community members.
- Flexible hybrid role (1 x Townsville, 1 x Ingham, 1x Brisbane, 1x Logan/Gold Coast (SE Qld)
- Full time casual – 4-6 Months
- Competitive Salary
About the role
GIVIT is recruiting Recovery Support Officers to assist in disaster recovery efforts in both North and Southeast Queensland following significant weather events. These short-term contract roles will provide a mix of targeted, hands-on support to local community support services, frontline recovery coordination, capacity-building, and digital support to both impacted communities and local service organisations.
Your varied work week will see you focused on areas of greatest need. Building relationships with councils, charities and community organisations, and facilitating donation administration of goods and services to meet community need. You’ll be a key member of GIVIT's team ensuring all donated offers of goods and services are managed effectively to meet genuine need after natural disasters/emergencies and at all other times of need.
In this role you will:
- Report to the Queensland Manager
- Deliver hands-on training, workshops, and 1:1 support to local recovery staff and organisations to build their capacity to use the GIVIT platform effectively
- Troubleshooting platform issues and providing backend administrative support to process donation requests
- Contributing to local recovery meetings and planning groups as a GIVIT representative
- Coordinating with local councils, community organisations and NGOs to ensure needs are identified and met quickly
- Enhancing supply chain processes to support the fast provision of donated goods
- Promoting awareness of available support mechanisms and the GIVIT platform
- Maintaining strong and effective relationships with GIVIT stakeholders including state and local government, recovery agencies, charity networks and corporate donors.
- Work with GIVIT's Marketing team to raise awareness of GIVIT and GIVIT's programs.
Skills and experience you possess:
- Highly developed interpersonal skills with a focus on collaboration and community engagement
- Excellent digital literacy and confidence in learning and teaching new platforms
- Ability to work independently in a dynamic and changing environment
- Strong organisational skills with attention to detail and the ability to manage competing priorities
- Demonstrated experience in disaster recovery, community development, or local service coordination would be highly regarded.
Other requirements:
- Current driver’s licence and willingness to travel within Queensland
- National police check (or willingness to obtain)
- Reliable internet connection and home office setup (for remote-based roles)
What’s on offer for you?
- Genuine flexible work arrangements, including hours and hybrid model for everyone.
- Enormous job satisfaction working for one of Australia’s most exciting and innovative not-for-profits and knowing the tangible difference you’re making every day to people in need.
- Employee assistance program.
- Additional leave day for your birthday and at Christmas.
- Ongoing training & development, you have full access to GO1 learning platform.
- A passionate, fun team culture. We’re a values-driven organisation and we love celebrating each other’s wins.
- Being part of a small, dynamic, engaged and collaborative team where you’ll be exposed to a range of opportunities.
- A team that’s committed to wellness, diversity, inclusion and sustainability.
Who is GIVIT?
GIVIT inspires generosity to meet real need. We’re a national not-for-profit that partners with local charities and organisations to connect those in need with generous donors, ensuring that Australians experiencing hardship receive the essential items and services they need, when they need them most.
Our unique online donation platform allows you to give your way. Whether you’d like to donate money, items or time; our platform gives you the power to help a family recovering from a bushfire, a mum and her children impacted by domestic and family violence, or a young person living with disability. With GIVIT, the choice is yours.
GIVIT is an Equal Opportunity Employer
Those from minority or marginalised communities are particularly encouraged to apply. This includes but is not limited to people with a lived experience of mental ill health, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, LGBTQIA+ people, and people with disabilities.
Be part of our incredible team.
Want to help people in need? Want to truly make a difference and help change the lives of people doing it tough? Then GIVIT is perfect for you.
When you join the GIVIT team you become part of the GIVIT Family. We look for people who value kindness and empathy; act with integrity and respect as well as support all without judgement, discrimination or bias. If you are looking for a workplace that values your life experiences, passion and desire to make a real difference in local communities and in Australian lives, then you belong in the GIVIT Family.
Have you also considered volunteering?
If you don't see a role for you, but you still want to be part of the GIVIT team, volunteering might be your best bet!
Our volunteers are vital to the ongoing success of GIVIT. You will love working with our amazing GIVIT team and we offer a flexible commitment. Volunteering your time not only helps us but is so rewarding for you too, expanding your skills and experience. It feels good to give, you will meet amazing likeminded people and discover hidden talents of your own. Volunteering at GIVIT means you can make a huge difference to a person in need.
